Vacant job

Are you interested in service and communication?

Are you passionate about good service and want to work in a broad support role in a leading company?

We are now looking for a communicative and structured employee for our central customer support at the head office in Stockholm. The role is varied and involves a lot of responsibility and contact with people. The organization is dynamic, and you have great opportunities to influence processes and routines. We have a good and close collaboration in the team where we help each other and together drive the business forward. The position is a temporary contract, about 1 year at 50%, with immediate start and potential for extension and increased working hours. Working hours vary based on agreement.

The team is responsible for providing service and a good reception through several incoming channels to the organization. This may also involve some problem-solving and helping to find the right contact person. We also have a close collaboration with the marketing and sales department since customer support is an important channel for potential new customers. By showing interest in the customer and learning about the organization, you will be able to provide increasingly broad support in various matters and continuously develop your ability to provide better service. There is a wide variety of questions that come to us, ranging from address changes to larger, more complex advisory issues. We do not assist with everything but act as first line support. During quieter times, there is also an opportunity to support the organization with administrative work. We work in a variety of systems, and customer support's regular opening hours are weekdays 08:00-17:00.

• Relationship-building and accommodating
• Enjoys working towards goals and exceeding expectations
• A team player who considers the whole team while independently taking responsibility for your own tasks
• Has a good ability to speak and write in both Swedish and English
• Is comfortable with the Office suite and has good computer skills
• Has completed high school education
• Experience in similar tasks

We want to provide our customers with first-class reception and service, and to succeed in the role of support agent, you need to be passionate about service and be solution-focused and unpretentious. You also consider yourself to be a quick learner and proactive in order to quickly grasp new tasks.

Since the position often means that you will be the first contact with incoming customers or potential customers, we highly value a positive and sales-oriented personality.

We are recruiting continuously, so the position may be filled before the application deadline. Therefore, please register your application as soon as possible. Welcome with your application!

Location: Stockholm, Malmskillnadsgatan 32
Employment type: Temporary 50%, about 1 year
Start date: As soon as possible
Application deadline: 2026-02-06
Contact person: Robert Bäckström, team leader, 0761 - 49 50 59

We have already made decisions regarding advertising and recruitment processes for this position and therefore kindly ask for no contact from sellers of advertising spaces and recruitment firms.

Söderberg & Partners was founded in 2004 by nine entrepreneurial analysts and is today one of Sweden's leading financial advisors and brokers of insurance and financial products.

We operate in areas including occupational pension advice, insurance advice, and insurance brokerage, as well as capital advice and asset management. We also develop and offer digital tools for financial advice and payroll and benefit management. We have chosen, as the first company in Swedish business, to climate compensate our employees, both at work and in their spare time.

We have a strong corporate culture where employees have high ambitions and great commitment. The organization is creative and dynamic with short decision-making paths and ample room for individual ideas, creating an inspiring environment where you have the opportunity to develop quickly.

We reward employees who are motivated by significant responsibility and who have the drive to continuously develop and advance their tasks. We care about helping each other, but also have the courage to try new paths.

Diversity and equal treatment are important to us, both regarding our employees and those who apply for jobs with us. We encourage differences and are convinced that employees with different experiences, skills, and frames of reference help us grow and develop.

Our journey has just begun, and we are constantly looking for talented and competent employees with a strong desire to succeed. Do you want to be part of building our future?